Terms & Conditions

Overview

This website is operated by One Church Software, Inc. Throughout the site, the terms “we”, “us” and “our” refer to One Church Software, Inc. One Church Software, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or subscribing to use our product, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current system shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

These Terms of Service govern your access to and use of all of our products and services, whether accessed through a web browser or a mobile application. As used in these Terms, the “Service” includes our websites, including onechurchsoftware.com (the “Websites”); our cloud-based, subscription church management software (the “Platform”); and our mobile applications, including “My One Church App” and “One Church Check-In,” which are available through the Apple App Store and Google Play (the “Apps”). Your use of the Apps is also subject to the “Mobile Applications and App Stores” section below and to the terms of the applicable app store.

Section 1 – Definitions 

For purposes of these Terms of Service, the following definitions apply:

• “Children” means individuals under the age of 13.
• “Minors” means individuals between the ages of 13 and 17, inclusive.
• “Chat Feature” means the interactive, real-time messaging functionality within the Service that allows authorized users to communicate through group channels and direct messages.
• “User Content” means any messages, files, images, links, or other content submitted or transmitted through the Service.
• “Websites” means our websites, including onechurchsoftware.com, and other websites we own and operate.
• “Platform” means our cloud-based, subscription church management software.
• “Apps” means our mobile applications, including the My One Church App and One Church Check-In, made available through the Apple App Store and Google Play.
• “Service” means, collectively, the Websites, the Platform, and the Apps, together with all related features, tools, and content we make available.

These definitions apply throughout these Terms of Service and, where referenced, in our Privacy Policy.

Section 2 – Online System Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Upon successful registration, you will be given immediate access to the Service for the duration of a free trial. After the free trial period is over, you will be required to purchase appropriate licenses to continue your subscription. Any purchased licenses are non-refundable. Your subscription will automatically renew at the end of each billing cycle (typically on the same day each month) unless you cancel through your online account management page, or by contacting our customer support team.

You may cancel your subscription at any time, in which case your subscription will terminate at the end of the current billing cycle. This is true regardless of whether your subscription is cancelled by you or terminated by us for convenience; in either case, no refund or pro-rated credit will be issued for any prepaid, unused portion of your subscription term. For subscribers on an annual subscription plan, we will provide at least thirty (30) days’ advance notice by email prior to the automatic renewal charge being applied for the next annual term.

Section 3 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. All data (including credit card information) is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 4 – Account Data

“Your Data” means any data, content, code, video, images or other materials of any type that you upload, submit or otherwise transmit to or through the Service. You will retain all right, title and interest in and to Your Data in the form provided to One Church Software, Inc. Subject to the Terms of Service, you hereby grant to One Church Software, Inc. a non-exclusive, worldwide, royalty-free right to (a) collect, use, copy, store, transmit, modify, display and create derivative works of Your Data, in each case solely to the extent necessary to provide the applicable Service to you. One Church Software, Inc. may also access your account in order to respond to your support requests.

Section 5 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 6 – Modifications to the Service and Prices

Prices for our products are subject to change. If you have text messaging enabled on the account, please note it may be deactivated if unused for more than 1–2 months.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 7 – Accuracy of Billing and Account Information

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment method information, such as credit card numbers and expiration dates or, where you have arranged to pay by ACH transfer, your bank account and routing information, so that we can complete your transactions and contact you as needed. In addition to credit card payment, we may also accept payment by ACH transfer for subscribers who have arranged ACH payment with us in advance.

Section 8 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 9 – Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 10 – User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 11 – Personal Information

Your submission of personal information through our website or the Service is governed by our Privacy Policy, available at https://onechurchsoftware.com/privacy/.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 13 – Prohibited Uses 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the service or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; (l) to transmit, share, upload, or otherwise distribute child sexual abuse material (CSAM) or any content that sexually exploits or endangers minors in any way; (m) to contact, solicit, groom, or exploit any minor through any part of the Service; (n) to impersonate another person or entity, or falsely represent your identity or affiliation; (o) to stalk, threaten, or intimidate any individual; (p) to share another person’s private or personally identifiable information without their consent; or (q) to attempt to circumvent any age-verification, content-screening, or access-control measures within the Service.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 14 – Ownership

All content included on this website is and shall continue to be the property of One Church Software, Inc. or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the Website is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this Website.

Section 15 – Intended Audience and Age Requirements 

One Church Software is a church management platform designed primarily for use by churches, their staff, and adult congregation members. The Service is accessible to users of all ages; however, certain features — including the Chat Feature — are restricted by age as described in Section 29.

One Church Software also functions as a church database. Adult account holders, including parents, guardians, and church administrators, routinely create and manage profiles for individuals of all ages within a congregation, including Children. This is a core and intended use of the platform. A child’s information maintained in the Service by an adult account holder does not constitute the child’s use or access of the Service.

Church administrators and account holders are responsible for ensuring that users within their organization access only the features for which they are eligible under these Terms, and for obtaining any parental or guardian consents required by applicable law.

Section 16 – Trademarks

One Church Software and other marks used in connection with our products and services are our trademarks. Other product and company names mentioned on this Website may be trademarks of their respective owners.

Section 17 – Website Use

We hereby grant you a limited, revocable, nonexclusive license to use this website solely for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the website, reverse engineer or break into the website, or use materials, products or services in violation of any law.

Section 17A – Mobile Applications and App Stores

License to the Apps. The Apps are licensed, not sold, to you. Subject to your compliance with these Terms of Service, One Church Software, Inc. grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use the Apps on a device that you own or control, solely for your personal or internal organizational use in connection with the Service. You may not rent, lease, lend, sell, redistribute, sublicense, reverse engineer, decompile, or disassemble the Apps, except to the extent this restriction is prohibited by applicable law.

App store terms. Your access to and use of the Apps is also subject to the terms, rules, and policies of the app store or distribution platform from which you obtained the App, including the Apple Media Services Terms and Conditions and the Google Play Terms of Service (each, an “App Store”). If there is a conflict between these Terms of Service and the applicable App Store terms with respect to your use of an App, these Terms of Service will govern to the extent permitted by that App Store.

App updates. The Apps may automatically download and install updates, upgrades, or additional features from time to time in order to improve, enhance, or further develop the Apps. You agree to receive such updates as part of your use of the Apps.

Section 18 – Use of Information

We reserve the right, and you authorize us, to use and assign all information regarding website uses by you and all information provided by you in any manner consistent with our Privacy Policy, available at https://onechurchsoftware.com/privacy/.

Section 19 – Relationship of the Parties

Nothing contained in this Agreement or your use of the website shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions.

Section 20 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall One Church Software, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Notwithstanding anything to the contrary in these Terms of Service, and except as set forth below, each party’s total aggregate liability arising out of or relating to these Terms of Service or the Service, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the total fees actually paid or payable by you to us during the twelve (12) months immediately preceding the event giving rise to the claim. This limitation shall not apply to, and there shall be no cap on liability arising from: (a) your infringement or misappropriation of our intellectual property rights; or (b) damages arising from your reckless or intentional misuse of the Service.

Section 21 – Indemnification

You agree to indemnify, defend and hold harmless One Church Software, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 22 – Severability; Assignment

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

These Terms of Service, and any rights or licenses granted under them, may not be assigned or transferred by you without our prior written consent, and any attempted assignment in violation of this Section is void. We may assign or transfer these Terms of Service, in whole or in part, without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets. Notwithstanding the foregoing, if you are a church organization that merges, consolidates, or otherwise combines with another congregation or organization, these Terms of Service, together with your associated subscription, will automatically transfer to and remain binding upon the surviving or resulting organization without the need for our prior consent, provided that the surviving organization assumes all obligations under these Terms of Service.

Section 23 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

Rather than cancelling outright, you may instead disable automatic renewal of your subscription. If you do so, you will continue to have access to the Service, including the ability to export Your Data, through the end of your then-current billing cycle. We will retain Your Data for one (1) year following cancellation or expiration of a paid subscription, and for two (2) weeks following expiration of a free trial account that does not convert to a paid subscription, after which Your Data will be permanently deleted from our systems. You are responsible for exporting any data you wish to retain before the applicable deletion date.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Accounts found to have transmitted, shared, or facilitated the distribution of child sexual abuse material (CSAM) or content that sexually exploits or endangers minors will be subject to immediate and permanent termination, regardless of any other provision of this Section.

Section 24 – Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 25 – Governing Law; Arbitration

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Florida in the United States of America.

Any dispute, claim, or controversy arising out of or relating to these Terms of Service or the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party’s intellectual property or confidential information. The arbitration shall be conducted in Orange County, Florida, before a single arbitrator, and judgment on the arbitration award may be entered in any court having jurisdiction. YOU AND WE EACH AGREE THAT ANY ARBITRATION WILL BE CONDUCTED IN OUR RESPECTIVE INDIVIDUAL CAPACITIES ONLY AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR OTHER REPRESENTATIVE ACTION, AND YOU AND WE EXPRESSLY WAIVE ANY RIGHT TO FILE OR PARTICIPATE IN A CLASS ACTION OR TO SEEK RELIEF ON A CLASS-WIDE BASIS. This Section shall survive the termination of these Terms of Service.

Section 26 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 27 – Contact Information

Questions about the Terms of Service should be sent to us at legal@onechurchsoftware.com.

Section 28 – Chat Feature 

28.1  Description

The Chat Feature is an interactive, real-time messaging capability within the Service that allows authorized users within a church organization to communicate through group channels and direct messages. Access to the Chat Feature is subject to the eligibility requirements in Section 29.

28.2  User Content

Messages, files, images, links, and other content you send through the Chat Feature remain yours. We do not claim ownership of your User Content. By using the Chat Feature, you grant us a limited, non-exclusive license to process, store, transmit, and display your User Content solely to the extent necessary to operate the Chat Feature and comply with our legal obligations, including mandatory reporting obligations described in our Privacy Policy. You are responsible for ensuring that any User Content you share complies with these Terms and all applicable laws.

28.3  No Expectation of Privacy in Group Channels

Messages sent in group channels are visible to all members of that channel, including church administrators. Church administrators may have the ability to view, export, or delete message content within their organization’s account. You should have no expectation of privacy with respect to messages sent in group channels.

Section 29 – Chat Feature Age Requirements 

29.1  Eligibility

Access to the Chat Feature is limited to Minors and adults. Children are not permitted to use the Chat Feature. We have implemented technical safeguards designed to prevent Children from accessing the Chat Feature. Where a church organization includes Children among its members, the church administrator is responsible for ensuring that Children do not access the Chat Feature, and for monitoring and correcting any unauthorized access that may occur. If violations are reported to us, we will take appropriate action consistent with applicable law, including the Children’s Online Privacy Protection Act (COPPA), and our Privacy Policy.

29.2  Minor Users

Minors may access the Chat Feature, including group channels and direct messages with other Minors, when authorized by a church administrator. Direct messages between Minors and adults are not permitted; the Service restricts direct message communication to users within the same age category. Church administrators who grant Minors access to the Chat Feature represent and warrant that they have obtained all required parental or guardian consents and that such access complies with applicable law.

Section 30 – Child Safety; Reporting 

The safety of children is a core commitment of One Church Software. We use automated image scanning technology and comply with mandatory federal reporting requirements in connection with the Chat Feature. The specific data practices associated with these measures — including how images are scanned, what is reported, and to whom — are described in our Privacy Policy at https://onechurchsoftware.com/privacy/. Those practices are incorporated into these Terms by reference.

30.1  User Reporting

We provide an in-app mechanism for users to report content they believe violates these Terms, including content that constitutes child sexual abuse material (CSAM), child exploitation, or harassment of a Minor. Reports will be reviewed by our trust and safety team. Users should contact law enforcement directly in the event of an imminent threat to a child’s safety.

30.2  Reporting to NCMEC

We are required by federal law to report apparent violations of federal child sexual exploitation laws to the National Center for Missing and Exploited Children (NCMEC). See our Privacy Policy for details on this process and related data practices.

Section 31 – Questions and Concerns

Questions about these Terms of Service, including provisions relating to the Chat Feature, child safety, or age requirements, may be directed to:

One Church Software, Inc.

Mailing address: 12973 SW 112th St, Ste 240, Miami, FL 33186, United States

Email: legal@onechurchsoftware.com

Phone: (855) 932-0007

Website: https://onechurchsoftware.com